Policies
ProFresh International Corporation respects the privacy of every individual or business that visits our website or responds to our interactive advertisements. This Privacy Statement outlines the information ProFresh International will collect and how we will use that information. This Statement will also instruct you on what to do if you do not want your personal or business information collected or shared when you visit the ProFresh International website or respond to our advertisements.
II. Personally or Business Identifiable Information
ProFresh International will not collect any personally or business-identifiable information about you (that is, your name, address, telephone number, credit card information or email address) unless you provide it to us voluntarily. If you do not want your personally or business -identifiable information collected, please do not submit it to us. If you have already submitted this information and would like for us to remove it from our records, please contact us at the email address or phone number listed at the bottom of this Statement. We will use reasonable efforts to delete your information from our existing files.
When you do provide us with personally or business -identifiable information we may use that information in the following ways, unless stated otherwise: we may store and process that information to better understand your needs and how we can improve our products and services; we may use that information to contact you; and we may provide that information to third parties.
III. Children
NA
IV. Non-Personally Identifiable Information Collected Automatically
In some cases we may collect information about you that is not personally or business –identifiable. Examples of this type of information include the type of Internet Browser you are using, the type of computer operating system you are using, and the domain name of the website from which you linked to our site or advertisement.
V. Information We May Place Automatically On Your Computer's Hard Drive When you view our website or advertisements, we may store some information on your computer. This information will be in the form of a "Cookie" or similar file and will help us in many ways. For example, Cookies allow us to tailor our website or advertisement to better match your interests and preferences. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions. ProFresh uses Display Advertising through Google Analytics to implement Remarketing advertisements online. Third-party vendors, including Google, show these ads on sites across the Internet. ProFresh and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to the ProFresh website. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager. You may also choose to use the Google Analytics opt-out browser add-on to customize how your data is collected by Google Analytics.
VI. Who to Contact
If you have submitted personally or business -identifiable information through ProFresh International's website or interactive advertisement, and would like that information deleted from our records, please contact us at our email address, info@profresh.com or call us toll-free at 1-800-210-2110. We will use reasonable efforts to delete this information from our existing files.
VII. Changes to Policy
Notice of any change to this policy will be posted on the ProFresh International Policies page.
Web:
You can place orders through our website: www.profresh.com
You will be required to log-in. Contact ProFresh for your log-in information.
By Phone:
Call 1- 800-510-5110 - Monday through Friday, 9 AM to 4 PM EST
SHIPPING POLICY AND INFORMATION
- We ship all US and Canadian orders from Philadelphia, PA.
- No shipments are made on the day of the order.
- Orders do not ship and are not delivered on weekends or holidays.
United States Shipping:
We recommend UPS Ground for street addresses. Options are available for Next Day and 2nd Day after shipment. PO Boxes are shipped via US Postal Service Priority Mail.
Canadian Shipping:
We only ship by UPS to Canada. We charge you and our brokerage will pay all taxes and duties.
Returns require pre-approval.

